Croydon based · Serving all of London

Tech. Fixed. Done.

No jargon No second visit Just done

IT support for small businesses and homes. Microsoft 365, email, PCs, Wi-Fi, printers, phones and websites, sorted remotely or on-site by one local team you can actually reach.

Book a callout IT for businesses

Remote & on-site support
Fixed prices, no contracts
Microsoft & CompTIA certified

IT for small businesses

Your IT department, without hiring one.

Most small teams do not have an IT person, so slow computers, email problems and Wi-Fi drops eat into the working day. We look after all of it, remotely or on-site, so you have one local number to call and the problem gets fixed.

Pay as you go

One-off fixes

For when something breaks and you need it sorted.

PC, laptop and printer problems
Wi-Fi and network faults
New computer and phone setup
Fixed price agreed before we start

Get a quote

Recommended

Monthly IT support

Ongoing support for offices, priced per user. No long contracts.

Remote helpdesk for your whole team
On-site visits when needed
Microsoft 365 and email management
New starters and leavers set up
Backups checked and devices kept up to date

Book a free IT review

Projects

Security & setup

For firms handling client or patient data.

Microsoft 365 security and MFA
Protection against phishing and payment fraud
Secure backups for client files
Cyber Essentials readiness
Office moves and new office setup

Talk to us

Remote support

Most issues are fixed the same day through a secure remote connection, only ever with your permission.

On-site when it matters

Hardware, network equipment and new setups are handled in person. We are based in Croydon, so we are never far away.

Free 15-minute review

We look at your current setup and tell you plainly what is fine and what needs attention. No obligation.

What we fix

Tech fixed. Phones fixed. Sorted, done.

Tech support, device repair and web builds. No jargon, no upsells, no leaving the job half finished.

JOB / PC-01

PC & laptop repair

Slow machines, boot failures, virus clean-up, hardware swaps and upgrades.

JOB / PH-02

Phone repair

Cracked screens, battery swaps, charging port faults and general handset troubleshooting.

JOB / PR-03

Printer & scanner setup

Installation, network configuration, driver troubleshooting and multi-device sharing.

JOB / NW-04

Wi-Fi & network setup

Router configuration, dead-zone fixes, and getting every device talking to each other.

JOB / SEC-05

Security check-ups

Malware removal, account lockdowns, password hygiene, and home network security reviews.

JOB / ST-06

Home & office tech setup

New device setup, data transfer, and getting a workspace properly connected.

JOB / WB-07

Website building

Simple, professional websites designed and built for small businesses, from one page to a full site.

JOB / MG-08

Managed IT services

Ongoing support and monitoring for small businesses, so problems get caught before they cause downtime.

JOB / RS-09

Remote support

Email, Microsoft 365, software and account problems fixed over a secure remote session, often within the hour.

Screen replacements

Order the part. We collect, fix, and return it.

No need to find a shop or courier it yourself. Send the details and the whole thing is handled end to end.

STEP 1

Order the screen

Tell us the device and model, and we source and order the correct replacement part.

STEP 2

We collect your device

Arranged at a time that suits you, from your home or office anywhere in London.

STEP 3

Repaired & tested

Screen replaced and fully tested before it goes anywhere near being handed back.

STEP 4

Returned to you

Delivered back working, usually within 48 hours of collection.

Covers: phone, laptop, tablet and monitor screens. Get a fixed quote before anything is ordered. No payment until you've confirmed the price.

How it works

Three steps, one visit.

No hidden diagnostic fees and no second appointment for a "different technician."

01 · Diagnose

Tell us what's wrong

Send a quick description of the issue and your postcode. We'll confirm what's likely going on and give you a starting price.

02 · Quote

Fixed price, upfront

You get a clear quote before we book the visit. Travel included, no surprises on the day.

03 · Fix

Sorted remotely, on-site or collected

Many issues are fixed remotely the same day. Most others take one visit, and screen replacements are collected, repaired and returned to you.

Typical starting price

£100 to £120 printer / scanner setup, travel included

Get a quote

Coverage

Based in Croydon and working across London. Remote support wherever you are, plus office call-outs, home visits and device collection.

On-site

Office and home visits across Croydon and Greater London.

Remote

Secure remote sessions for fast fixes, only with your permission.

Background

Techfixdone is run by Yasir Syed, an IT support engineer working directly with small businesses and homes rather than through a call centre. The background covers IT support, Microsoft 365, networking, cyber security, device repair and web development.

IT support

Years of experience across PC repair, networking and troubleshooting.

Cyber security

CompTIA Security+ and CySA+ certified.

Phone repair

Screen, battery and hardware repairs across major handset brands.

Web development

Websites designed, built and kept running for small businesses.

Microsoft AZ-900 Microsoft MS-900 CompTIA Security+ CompTIA CySA+ Cisco CCNA